Shaw‎ household to CRA 14.8.17

Hi there, we live on Dyers Pass Rd and have replaced 2 elements on a Peter Cox Silver Bullet cylinder in 2016. Eventually the cylinder started leaking and required full replacement. The brand new cylinder has already had one element replaced. Ironically our 30 year old cylinder seems to be much more reliable, although we still have had to replace one element in just under 5 years. Marcus Shaw‎

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Robertshaw household to CRA 3.8.17

Beckenham kettle scale too

Hey, is the “hard water” problem the issue leaving bad scaling in my brand new kettle?

– Jess Robertshaw from Beckenham

– Neighbourly reply to our local inquiry, CCC water burns Cashmere HWCs, noted at chchwater.wordpress.com/2017/07/10/cra-to-south-chch-neighbourly-10-7-17

Morrison household to CRA 21.7.17

gas hot water unit damage

yes we are in percival street and we are on to unit number 3! for gas hot water, got told the same thing at last installation, that it is the water. Seems to be worse since the earthquakes.

our latest is a Rinnai but did have a Bosch cannot recall what the first one was it lasted the longest, def think the water issues is post EQ.

– Zarnia Morrison, Sydenham

– Facebook reply to our local inquiry, CCC water burns Cashmere HWCs, noted at chchwater.wordpress.com/2017/07/10/cra-to-south-chch-neighbourly-10-7-17

Drijfhout household to CRA 21.7.17

gas hot water unit working

Rinnai units are suited to the water in the area. We were advised against getting a bosch. We live just past worsleys rd on cashmere rd.

– Marten Drijfhout, Cracroft

– Facebook reply to our local inquiry, CCC water burns Cashmere HWCs, noted at chchwater.wordpress.com/2017/07/10/cra-to-south-chch-neighbourly-10-7-17

Canning household to CRA 20.7.17

gas hot water unit damage

Hi, I’m in Selwyn street, I switched to gas for my hot water, my water pressure was rubbish. Brand is Bosch, in use for about two years and had to have outside unit replaced, was told water is damaging the parts.

– Lorraine Canning from Somerfield

– Reply to our local inquiry via Neighbourly, CCC water burns Cashmere HWCs, noted at chchwater.wordpress.com/2017/07/10/cra-to-south-chch-neighbourly-10-7-17

Marshall household to CRA 15.7.17

repeated HWC and kettle element damage

Frequent HWC element burnouts in beautiful Bowenvale Valley

Starting to lose count of the number of elements we have needed to replace in our home – 1972 original HWC owned house since 1982 (35yrs).

Going back, say last 10-12 yrs – replacement element June 2006, Sept 2010, Feb 2011, new Rheem cylinder with new element July 2011, burnt out July 2015 and again May 2017!!! Thats more than enough replacements – haven’t added up the total cost of parts, van mileage, callout, labour etc.

Our electric jugs/kettles arent lasting and have had several Sunbeam plastic and s/s models replaced under Warranty or just out of Warranty period. Our current s/s Breville has been leaking water from base for several months until it got so bad needed to buy replacement last weekend! Still locating Warranty but when found (tonight?) we should obtain a refund under the CGA!

Also in recent months the inside of our electric jug is a daily, if not several times weekly, task to try to keep clean of scale! Even the new jug which is only 5 days old has signs of build-up already. Prior to this purchase, a retailer told us that a Warranty may not cover a leaking jug because of liquefaction getting into the water supply, but we didn’t have liquefaction from the quakes in our area!

– Rob & Joy Marshall from Cashmere, Dalefield Drive

– Reply to our local inquiry via Neighbourly, CCC water burns Cashmere HWCs, noted at chchwater.wordpress.com/2017/07/10/cra-to-south-chch-neighbourly-10-7-17

Price household to CRA 14.7.17

titanium element much better

We were a rebuild (Brickworks Lane) and had a brand new cylinder. We went through three elements (One every three months). They finally replaced it with a titanium element on Christmas Eve! This seems to have fixed the problem.

– Michael Price from Huntsbury

– Reply to our local inquiry via Neighbourly, CCC water burns Cashmere HWCs, noted at chchwater.wordpress.com/2017/07/10/cra-to-south-chch-neighbourly-10-7-17