Marshall household to CRA 15.7.17

repeated HWC and kettle element damage

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Frequent HWC element burnouts in beautiful Bowenvale Valley

Starting to lose count of the number of elements we have needed to replace in our home – 1972 original HWC owned house since 1982 (35yrs).

Going back, say last 10-12 yrs – replacement element June 2006, Sept 2010, Feb 2011, new Rheem cylinder with new element July 2011, burnt out July 2015 and again May 2017!!! Thats more than enough replacements – haven’t added up the total cost of parts, van mileage, callout, labour etc.

Our electric jugs/kettles arent lasting and have had several Sunbeam plastic and s/s models replaced under Warranty or just out of Warranty period. Our current s/s Breville has been leaking water from base for several months until it got so bad needed to buy replacement last weekend! Still locating Warranty but when found (tonight?) we should obtain a refund under the CGA!

Also in recent months the inside of our electric jug is a daily, if not several times weekly, task to try to keep clean of scale! Even the new jug which is only 5 days old has signs of build-up already. Prior to this purchase, a retailer told us that a Warranty may not cover a leaking jug because of liquefaction getting into the water supply, but we didn’t have liquefaction from the quakes in our area!

– Rob & Joy Marshall from Cashmere, Dalefield Drive

– Reply to our local inquiry via Neighbourly, CCC water burns Cashmere HWCs, noted at chchwater.wordpress.com/2017/07/10/cra-to-south-chch-neighbourly-10-7-17

Author: Rik Tindall

Hi, a community, environment & free/open software advocate from Otautahi/Christchurch, Aotearoa/New Zealand, liking world politics 4 equity, justice & societal quality of life 4 all, sustainable peace & truth

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